Facebook App Empowers Community To Rate Apps

August 5, 2007 by Lisa Oshima | Developers, Social Media
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How Facebook Got a Whole Lot Cooler

July 30, 2007 by Lisa Oshima | Developers, Enterprise, Social Media
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Over the past couple of months, I’ve noticed an unusually large increase in the number of my friends and former colleagues based in the UK that are joining Facebook.  The recent surge in popularity of Facebook among my UK friends has me wondering: What lit a fire under so many people in non-overlapping networks to join Facebook at around the same time?  Is it a fluke, or is the flurry of activity the product of something else?  A particular marketing campaign? Increased mentions in the UK press?  Unusually fast spread via word of mouth?  The announcement of new developer network?

From the outside, I can’t point to a particular cause, but one thing is for sure… Facebook newbies are joining at the right time, as the site continues to get a whole lot cooler thanks to the addition of 3rd party applications to Facebook.com.  The economy of 3rd party Facebook applications is now booming.  Developers are going wild, and as a result, Facebook is becoming a much more interesting place to spend time online.

Opening up the Facebook platform was a GREAT move for several reasons:

  1. Creating a 3rd party developer network will bring a whole new segment of users to Facebook – developers and those in their networks.
  2. The availability of a larger number of applications gives users more reasons to spend time logged on, which in turn increases Facebook’s attractiveness to both users and advertisers.
  3. It creates an economy upon which a larger number of people can benefit.  With Facebook, 3rd party developers have a place to be creative and market their products to a wide and connected audience, without the financial risk associated with going to market on their own.  Facebook users are closely connected to each other, and as a result, good applications have a much greater chance of succeeding quickly through viral marketing.

Companies like Apple, Microsoft, Palm, and others have been benefiting from their investment in Developer Relations for many years.  In most cases, opening up their platforms to developers and independent software vendors (ISVs) increases interest in the said platform, boosts usage scenarios, and generates buzz among press.  In my experience (managing global partnerships with with Windows Mobile Developers for Palm, Inc. for the Treo 700w and Treo 750v launches), besides users, 3rd party developers are some of the best evangelists a company can get.  They’re passionate, fiercely loyal, and incredibly vocal.  When a company invests in Developer Relations/ Partner Alliances, giving developers all of the tools/ documentation/ support they require to innovate and profit from development, the results far outweigh the costs.  In sharp contract, when a company doesn’t invest significantly enough in 3rd party developers or invests in a program that lacks direction or doesn’t provide developers with the basic tools, information, and sales/ marketing channels they need, the results can be disastrous.

So far, it appears that Facebook is doing a great job providing developers with the tools they need.  And, as a result, the market for 3rd party Facebook applications is booming.  A couple of my friends recently developed a Facebook app and based on their experience, development of a Facebook app is easy.  It’s been fun to hear about the success of the application and share it with my friends.  I’ve also enjoyed browsing the Facebook applications catalog.  I recently added a BBC news feed and an app that let’s me track which US states I’ve visited.  What’s great about the catalog is that you can read reviews of apps before installing them, and it’s quick and easy to remove apps you don’t like.   In the future, I’d love to see a Yelp-style star system of reviewing enabled in future generations of the catalog to users help weed through all the apps before making a selection, but the existing catalog is a great 1st generation starting point.

If you’re interested in developing a Facebook app, check out Softwaredeveloper.com, who just published a very useful article for developers called “How To Develop a Hit Facebook App: 29 Essential Tools and Tutorials.”

18-24 Year Olds More Conservative Re: Kids’ Access to Net & Social Networking than Older Adults

January 30, 2007 by Lisa Oshima | Developers, Social Media
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A new survey conducted by Zogby International on behalf of the United States Congressional Internet Caucus Advisory Committee was just published, in advance of the annual State of the Net policy conference, which is due to take place on January 31st in Washington, DC. 1,200 adults were surveyed between 1/24/07 and 1/26/07, and the results are both interesting and incredibly relevant to social media.

The survey highlights changing attitudes among 18-24 year olds in comparison to their older counterparts.  For starters, the survey shows that 18-24 year olds have very different perceptions of privacy than their older counterparts.  While 91% of the survey participants felt that expectations of privacy have changed with the introduction and usage of new technologies and the Internet, 18-24 year olds do not seem as concerned with traditional “privacy” concerns:

  • Only 35.6% of 18-24 year-olds feel that it is a violation of privacy for someone else to post a picture of them in a swimsuit on-line.  This is in sharp contrast to the views of the 25+ year-old crowd, 65.5% of whom felt this was a violation of privacy.
  • Similarly, 19.6% of 18-24 year-olds consider their dating profile to be an invasion of their privacy versus to 54.6% of all other respondents.

The majority of 18-24 year olds felt that children should wait “much longer to use all aspects of the Internet, including email and social networking.  More than 75% of respondents felt that children should be at least 13 years old until they are allowed to have an email address.  And, of this 75%, 40.7% of them believe that children should be at least 16 or wait until adulthood to get an email address.  65.6% of survey respondents felt that access to social networking sites should be restricted until children reach the age of 16.  More interesting still, 18-24 year olds felt more strongly about this than their older counterparts.

Commenting on the survey, Tim Lordan, executive director of the Congressional Internet Caucus Advisory Committee said:

Whether health care, e-commerce or social networking, privacy is at the forefront of every major policy debate…  This survey raises questions that could significantly impact our policymaking on privacy in years to come, assuming the MySpace generation maintains their privacy views as they age.”

I find the viewpoints of the 18-24 year olds surveyed particularly interesting- especially their conservative thoughts about when children should be allowed to access the Internet.  I suspect (though can’t prove) that the conservative attitudes on this topic are the result of intense exposure to the Internet, email, and social networking sites from a young age.  18-24 year-olds are probably more aware of the dangers of the Internet than most older adults.

The Internet became accessible to the masses and deeply incorporated into formal education about 15 or 16 years ago, making the adults who are now in the 18-24 age bracket the first group of adults who may not be able to remember a time without computers or the Internet.  In the last 5 years that on-line social networking has become popular, adults that are now 18-24 years old were in the prime of their “internet education”.  By this, I mean that most of them were either in high school or college when the Internet became a ubiquitous social networking tool.  As a result, most of them had more free time than the average older adult to experiment on-line, doing things that their parents/ teachers/ guardians had no idea about.  The Internet and social networking were made an integral part of the fabric of youth culture for the first time, and like all other aspects of youth culture, adults weren’t nearly as familiar about what was going on as the kids who were experiencing it first hand.   Like most adults looking back on their childhood, I’m guessing that the now 18-24 year olds have begun to identify the youthful indiscretions/ mistakes they made on-line and can equally appreciate the opportunities and dangers of the internet more than average older adults, who haven’t experienced the Internet in the same way as those in the younger age groups.

The 18-24 year old viewpoints about age-limits for the Internet exposed in the Zogby survey combined with Tim Lordan’s comment make me wonder what will happen with the regulation of the Internet over time.  Will the US Government eventually impose an “age limit” on obtaining certain privileges on the Internet?  Will they introduce on-line identification program, in an attempt to “protect” children?  Neither of these options seems viable, given the “open” and multi-national nature of the Internet.

In my post on January 18, I talked about the need for parents to protect their children from the dangers of the internet, while at the same time promoting personal accountability and responsibility.  I continue to believe that it is important for parents to make decisions about how their kids use the Internet. I also believe that worldwide governments or an international agency comprised of industry experts and child welfare advocates should provide guidelines to parents (not unlike is done for television or movie ratings).  However, I believe that if the government tries to regulate the Internet too closely, it will turn into a bureaucratic nightmare.  In my opinion, it is impossible for anyone, besides parents to “police” the Internet for children.  Others can only help the cause. To do this, security education and features should be made freely and easily available to parents from the moment they buy a new computer or download a new browser.

I was trying to come up with ideas for how security features could be made more easily available to parents.  The US government could help with this, mandating that all OEMs offer a specific level of security features with the sale of each computer.  They could also ensure that anytime a new browser is downloaded that owners have the option of installing the same level of security features.  So, when parents buy a computer or download a new browser, they are prompted to assign a password to each of their children and set up certain privileges/ levels of privacy – i.e.:

  • Kevin – Age 8 – Password= DogCat22. Only able to access X,Y, Z website, and parental notification and activity logging is on. No email access allowed.
  • Jenny- Age 13- Password= Hocus24Pocus. Able to access any website that is considered “safe” by the installed kid-safe screening software, but parental notification and activity logging is on.  Email access allowed to/from the following addresses: X, Y, Z (or to/from anyone at A,B,C domain – e.g. a child’s school) or between X-Y time on Z date when parent will be with child helping research.
  • Peter – Age 16 – Password= 276BasketballFootball. Able to access any website, but parental notification is on.  Open email access to all addresses but parental notification will notify parents of who child is emailing. Not allowed to download a new browser.
  • Amy – Age 18 – Password= Seven8Six.  Open access. No parental screening. Not allowed to download a new browser.

I’m sure the ACLU would disagree, but with a system like this, kids would actually have to talk to their parents about what they’re up to on-line and vice versa.  Similarly, parents would have the ultimate control on what their kids are allowed to do on-line and the ability to change these settings as/when appropriate (and preferably via their mobile phone from the road or their PC from work).  I’d much prefer to see a system like this than an overly legislated set of laws, that like the driving/drinking/smoking ages seem arbitrary and discourage personal responsibility.

Palm’s Treo 750: A Review & Software Recommendations

January 9, 2007 by Lisa Oshima | Developers, Mobile, Review
(18) Comments

I know, I know, this blog is meant to be about social media and social networking, but I couldn’t resist writing about another piece of new technology that I know well – the Treo 750, one of the newest GSM Windows Mobile phones on the market.  On January 5th, Palm, Inc. announced the launch of the Treo 750 on Cingular.  This is the second major release from Palm in the last couple of months.

I’ve been using the Treo 750 as my primary phone for the past seven months (I was a business development, developer relations, and marketing consultant at Palm, Inc., so I got early access to the device**).  The Treo 750v has the same hardware as the Treo 750 but the two devices are branded differently because they’re on different carriers (Treo 750v on Vodafone, Treo 750 on Cingular).  Despite having spent significant time working at Palm, I believe that the following review unbiased and fair.  In my opinion, as a power-user of mobile phones, the Treo 750v is the best smartphone on the market, but as with every product, there is always room for improvement. (more…)






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